Restaurant Associates CEO Ed Brown Featured on Distinguished Podcast
A Conversation on Culinary Creativity, Hospitality, and Sustainability at Scale.
This summer, our CEO, Chef Ed Brown, had the pleasure of joining Dean Arun Upneja, Ph.D., on an episode of Distinguished, the hospitality-focused podcast from Boston University’s School of Hospitality Administration.
In this wide-ranging conversation, Brown reflected on his journey in hospitality and what it takes to deliver extraordinary experiences to guests without losing the personal touch that defines the Restaurant Associates within the industry.
“Hospitality is not a transaction. It’s a relationship,” Brown notes during the episode. “The challenge, and the opportunity, is to preserve that intimacy, even as we serve millions.”
Listeners will discover:
· The art of balancing scale with intimacy – R/A ensures each guest feels valued, even in the busiest venues.
· A leadership philosophy built on values – empathy, respect, and innovation drives lasting impact.
· A vision for the future of hospitality – Brown’s perspective on evolving guest expectations, workplace culture, and the role of food in connecting people.
Brown’s insights reflect the company’s ongoing commitment to excellence: blending creativity and precision with a deep respect for people, including guests, clients, and associates alike. The episode is available to listen here: https://apple.co/3U2on1E.
For more information, please contact Jessie Kinney, Director of Marketing and Communications
